Privacy Policy
What Information We Collect
When you interact with Padel Ole, we may collect personal information such as your name, email address, phone number, company name, and any details you voluntarily submit through our contact forms, callback requests, or service enquiries.
We only collect information that is relevant to providing our services or responding to your requests.
How We Collect Information
We collect information directly from you when you:
Submit a contact or callback request
Enquire about our padel or tennis court services
Communicate with us via email, phone, website forms, or social media
In some cases, we may receive limited information from third parties (such as marketing or analytics tools) only where you have explicitly consented to such sharing.
Confidentiality
Padel Ole is committed to protecting your personal information.
We do not control and are not responsible for the privacy practices of third-party websites or platforms that are not owned or managed by us, even if they are linked from our website. We encourage you to review the privacy policies of any external websites you visit.
Making a Complaint
If you have any concerns about how your personal data is handled, you may contact us using the details provided on our website.
Please include a clear explanation of your concern so we can investigate appropriately. We aim to review and respond to all complaints within 15 working days, although some cases may require additional time.
If you remain dissatisfied after our response, you may escalate the matter through the appropriate channels as permitted under applicable UAE regulations.